If you are unwell
If you develop any of the following symptoms:
>Fever >Cough >Shortness of breath >Significant loss or change to sense of smell or taste
How to Contact Mercer’s
IF YOU ONLY HAVE MILD SYMPTOMS, for example, slight fever, cough or sore throat, please click below and complete the form, which is emailed directly to Mercer’s. A clinician will then contact you within 24 hours.
Please fill in the form fully and double check the details, particularly your contact details, as we will be using this information for ongoing communications.
IF YOU HAVE SEVERE SYMPTOMS
For severe symptoms such as very high fever and/or shortness of breath please ring Mercer’s directly on 01-4022300. If the Practice is closed, you should ring the Out of Hours medical service, DubDoc, on 01-4545607 who will advise you.
Please do not attend Mercer’s or DubDoc in person unless asked to do so by a doctor, as you risk passing on infection to other patients and staff.
One of the doctors or nurses from Mercer’s Medical Centre will ring you to offer support, evaluate your symptoms, and advise you how best to manage things at this point.
The clinician will take a history over the phone and give advice about:
- how to manage your illness at home;
- how the test will be carried out;
- the need to self-isolate including absence from work/school/college;
- what to do if your symptoms get any worse.
Most patients can be very safely managed by this type of consultation. However, if you are very unwell, you may be asked to attend for a physical examination at a community assessment hub