Welcome to Mercer’s Medical Centre
Amended Opening Hours from 18/03/2020
In order to provide a safe and efficient service for our patients during this extraordinary time, please note our amended opening hours:
Monday to Friday:
Doors open 9am - 12:30pm; 2pm - 5pm
Phone lines open from 9am until 5pm.
We are facilitating telephone/video consultations to reduce footfall into the clinic. Please call Reception to leave a message for a doctor to call you. Please note that there is a charge of €45 for this service.
TO MINIMISE RISK, WE ARE ASKING PATIENTS WHO DO NOT HAVE AN APPOINTMENT TO NOT COME TO THE SURGERY. CALL US FOR ROUTINE QUERIES OR SCRIPT REQUESTS.
If you have ANY RESPIRATORY SYMPTOMS (COUGH, SHORTNESS OF BREATH) OR FEVER DO NOT ATTEND; please fill in this form
The testing criteria for COVID-19 have changed. If you were referred for testing prior to Tuesday 23rd March, all test appointments for Friday 27th March and after have been cancelled (except the tests for healthcare workers). If you are still symptomatic and/or your symptoms have worsened, please call us.
For results queries please check this link
You may be waiting a number of days for your test result. Most patients will get their results within about 5 days. This is completely out of our control and we will not know the results before you.
Patients who are most ill and in hospital are being prioritised so that they can get their results in 12 to 24 hours.
Continue to self-isolate while waiting for your test result.
Do not go to or phone your GP for test results. It is important that our phone lines are kept open for people who need help. If your symptoms have worsened however, please do call us.
Information on self-isolating can be found here
Thank you for your understanding and support!
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A modern dynamic GP doctors' practice in the heart of Dublin’s city centre, behind Stephen's Green Shopping Centre.
Providing the full range of general practice care to public and private patients, Mercer’s Medical Centre is a Primary Care Research Practice for the Irish College of General Practitioners and we participate in the training of student doctors and in the specialist training of future General Practitioners.
Opened in 1990 as a GP Practice by the Royal College of Surgeons in Ireland and located on the site of the old Mercer Hospital, we are committed in our efforts to provide healthcare for the sick and needy of Dublin, honouring the legacy of the founder of the Mercer Hospital, Mary Mercer. Our premises have been recently renovated and the practice is the largest in Dublin city centre.
We are active advocates for positive change in our health services.
Changes due to GDPR
In line with new European-wide General Data Protection Regulation guidelines, which come into effect on 25/05/2018, Mercer’s Medical Centre is making some changes. We would appreciate if you could bear with us while we implement these. These changes are to ensure that your private data is secure and that Mercer’s is adhering to the highest standards of data protection.
We will require your explicit consent to be able to send you text messages, including those to remind you of upcoming appointments. Until we have your consent, we will not be able to text you.
We will now be asking you to collect prescriptions ordered from 3pm onwards (a change from 2pm). If someone will be collecting your prescription on your behalf, you must tell Reception then name of that person in advance. If we have not received your consent, we will not be able to release your prescription to a third party. Reception may ask you or your nominee for their ID to verify your/their identity.
REQUESTS FOR DATA (RESULTS, CHARTS, ETC)
We will require your written consent to release medical information to you or your nominee. Reception have consent forms, which can be filled in prior to releasing this information.
For more information see our dedicated Practice Privacy Statement and GDPR page here