Mercer's Medical Centre | General Practice & Family Medicine

Mercer's Medical Centre

General Practice & Family Medicine

COVID-19 INFORMATION AND TEST REQUEST

IF YOU ONLY HAVE MILD SYMPTOMS, for example, slight fever, cough or sore throat, please complete this form, which is emailed directly to Mercer’s. During the working week, a clinician will then contact you within 24 hours. For out of hours care, click here 

RCSI STUDENTS PLEASE CLICK HERE

Please fill in the form fully and double check the details, particularly your contact details, as we will be using this information for ongoing communications.

IF YOU HAVE SEVERE SYMPTOMS, such as very high fever and/or shortness of breath, or if your symptoms worsen while waiting for a test, then please ring Mercer’s directly on 01-4022300. If the Practice is closed, you should ring the Out of Hours medical service, DubDoc, on 01-4545607 who will advise you.

Please do not attend Mercer’s or DubDoc in person unless asked to do so by a doctor, as you risk passing on infection to other patients and staff.

COVID-19 is a new disease, and we are still discovering many things about it. The information below may change based on the guidance of our national Public Health body.

Protecting your child from Coronavirus 

There are a few things you should note:

  • As with all tests, there is a small percentage of “false negatives”, ie: the test states that you do not have an infection when in fact you do. No test is 100% accurate.
  • If you have contracted COVID-19, it may be some days before it shows up in the test. For this reason, you cannot be given the all clear if you have ongoing symptoms, and you may be asked to re-attend for a second test.
  • COVID-19 is a notifiable disease. This means that any positive results are automatically reported to the Government Department of Public Health. The reason for this is to document disease outbreaks, and to arrange testing of contacts of known cases of the disease.
  • A close contact is defined as someone with whom you have spent more than 15 minutes (cumulatively over the past 24 hours) at a distance of less than two metres.

Contacts

Everyone is requested to download Ireland’s national Covid tracker app. You can find out more information and how to download here and details on how it works here

If you are are concerned that you might have been in close contact with someone with Covid and are wondering what to do next, please read this link

It is important to note the difference between a CLOSE contact and a CASUAL contact.

If you are concerned that you might have been in contact with someone with Covid and are wondering what to do next, please read this link. You should be able to decide whether you were a CASUAL contact or a CLOSE contact. 

This is only a guide but CASUAL contact can mean:

  • spending less than 15 minutes of face-to-face contact within 2 metres of an infected person, indoor or outdoor
  • being in the same room as an infected person for less than 2 hours
  • being on public transport or an airplane with an infected person but not sitting near them
  • Spending more than 2 hours in an indoor space with a person who has coronavirus will sometimes count as casual contact. This could be an office or a classroom. But it will depend on the size of the room and other factors. Public health teams who risk asses or contact tracers will let you know if you are at risk during contact tracing.

This is only a guide but CLOSE contact can mean:

  • spending more than 15 minutes of face-to-face contact within 2 metres of someone who has coronavirus, indoor or outdoor
  • living in the same house or shared accommodation as someone who has coronavirus
  • sitting within 2 seats of someone who has coronavirus on public transport or an airplane
  • Spending more than 2 hours in an indoor space with someone who has coronavirus will sometimes count as close or casual contact. This could be an office or a classroom. But it will depend on the size of the room and other factors. Public health doctors or contact tracers will let you know if you are at risk during contact tracing and public health risk assessments.
  • If you are in contact with someone who has been in contact with someone else who has Covid, then you personally are NOT a close contact.

 

If you are unwell

If you develop any of the following symptoms:

  • Fever;
  • Cough;
  • Shortness of breath;
  • Sore throat;
  • Significant loss or change to sense of smell or taste;

then you might have COVID and will need medical advice.

Pathways2allHow to Contact Mercer’s

IF YOU ONLY HAVE MILD SYMPTOMS, for example, slight fever, cough or sore throat, please complete this form, which is emailed directly to Mercer’s. A clinician will then contact you within 24 hours.

Please fill in the form fully and double check the details, particularly your contact details, as we will be using this information for ongoing communications.

IF YOU HAVE SEVERE SYMPTOMS, such as very high fever and/or shortness of breath, then please ring Mercer’s directly on 01-4022300. If the Practice is closed, you should ring the Out of Hours medical service, DubDoc, on 01-4545607 who will advise you.

Please do not attend Mercer’s or DubDoc in person unless asked to do so by a doctor, as you risk passing on infection to other patients and staff.

 

Telephone/video consultation

One of the doctors or nurses from Mercer’s Medical Centre will ring you to offer support, evaluate your symptoms, and advise you how best to manage things at this point. 

The clinician will take a history over the phone and give advice about:

  • how to manage your illness at home;
  • how the test will be carried out;
  • the need to self-isolate including absence from work/school/college;
  • what to do if your symptoms get any worse.

Most patients can be very safely managed by this type of consultation. However, if you are very unwell, you may be asked to attend for a physical examination at a community assessment hub: https://www2.hse.ie/services/coronavirus-community-assessment-hubs/

 

Testing and Results

As part of your workup, the doctor will arrange for you to have a swab taken from your throat and nose to check for the presence of COVID-19 virus. You will receive a text message from the HSE confirming your result when it is available. Mercer’s should also receive a copy of this result. 

In the event of a positive test, you must undertake to cooperate fully with the medical advice given. Public Health will then need to trace and contact all your close contacts. For this reason you should make a list of your close contacts starting from 48 hours before your symptoms began.

While awaiting your result:

You should assume that the test might be positive until you receive a text message with the result. This means that you should isolate, and, if sharing accommodation, that your family or flatmates should be made aware of the situation. Here are two links to relevant information for those scenarios:

Patient information sheet for self-isolation at home:
https://www.hpsc.ie/a-z/respiratory/coronavirus/novelcoronavirus/guidance/selfisolationathome/Self-isolation%20(2).pdf

Advice for people who share a home with someone who has symptoms of Coronavirus:
https://www.hpsc.ie/a-z/respiratory/coronavirus/novelcoronavirus/guidance/selfisolationathome/Sharing%20home.pdf

 

How the swab result will affect you if you have symptoms:

COVID SWABBING OF INDIVIDUALS

Restrict your movements - see this link

Self-isolate - see this link

If your symptoms worsen, please contact Mercer’s (014022300) or, if the Practice is closed, DubDoc Out of Hours service (014545607), so a doctor can further evaluate your status.

 

Useful Links

Most up to date and accurate site for advice on all things Covid:
https://www2.hse.ie/coronavirus/

Treating coronavirus symptoms at home:
https://www2.hse.ie/conditions/coronavirus/managing-coronavirus-at-home/treat-symptoms-at-home.html

Self-isolation advice:
https://www2.hse.ie/conditions/coronavirus/managing-coronavirus-at-home/self-isolation.html

If you live with other people and you are self-isolating: 
https://www2.hse.ie/conditions/coronavirus/managing-coronavirus-at-home/self-isolation.html#live-with-others

Restricted movements and advice for close contacts: 
https://www2.hse.ie/conditions/coronavirus/managing-coronavirus-at-home/if-you-live-with-someone-who-has-coronavirus.html

When to get further medical help and hospital treatment: 
https://www2.hse.ie/conditions/coronavirus/managing-coronavirus-at-home/when-to-get-medical-help-and-hospital-treatment.html