Comments and Concerns
We at Mercer’s Medical Centre are committed to providing quality care to our patients. Our patients’ feedback gives us an opportunity to learn and improve patient care and practice standards for the future. Your comments are welcomed.
If you have any comments, please do not hesitate to contact us:
- In person, by speaking to any of our staff. We will provide an appropriate private space if needed.
- By calling us at 01 402 2300.
If you would prefer to send your comment in writing this can be done by completing this form and then either:
- E-mailing it to us at: firstname.lastname@example.org
- Posting it to our Practice Managers, Veronica Quadu or Tracey Johnston, at Mercer’s Medical Centre, Stephens Street Lower, Dublin 2.
Our aim is to ensure that correspondence is dealt with in a fair and timely manner and that a positive relationship remains between us and our patients. Here is a link to our Comments and Concerns Procedures.